How can we help?

Find answers to commonly asked questions.

Can I choose my own type of coffee in your coffee club?

Yes, we have a “Build Your Own” coffee club program. Learn more here

Do you offer free shipping?

Yes, we will pay your shipping on orders $59 and more.

What is your return policy?

You can read our return policies here.

Do you sell in bulk?

Yes, you can select the bag size in the drop down on the product page. A bulk discount does apply.

Do you offer commercial coffee service?

We do not offer a commercial coffee service at this time. If you are interested in coffee service for your restaurant or retail shop, please send us an inquiry. One of our team members will reach out to you. Contact us here

How can I track my order?

You can track your order by going to the Track Order page. You will need your order ID and the email you used to place the order.

How do I leave feedback?

You can leave your feedback on our Customer Feedback page. We appreciate your comments and stories.

Where can I find coffee and tea information?

You can learn more about the origins and benefits of coffee and tea by visiting our Articles section.

Do you ship outside of the US?

We do not ship outside of the continental United States at this time. We do ship to Hawaii and Alaska however.

How to file a return or claim?

If you have a return or damaged item and it has been within 7 days of original purchase from ClassicCoffeeBean.com, then you may file a claim here.

How to find my Wishlist items?

You can locate your saved Wishlist items by clicking the Account in the right hand top portion on the home page.

How do the Club Memberships work?

To learn more about World Tour Coffee Clubs and the Tea Club, please see the club details here.